FAQ

We offer a curated selection of jewelry-making supplies including charms, pendants, beads, gemstones, jump rings, clasps, and more. Many of our items are handpicked or handmade for quality.

Yes, all of our clasp sets are carefully handmade to order in small batches. We take pride in the craftsmanship and attention to detail that goes into each piece.

Yes, for larger orders or frequent buyers, we’re happy to discuss special pricing. Please contact us with your details.

Yes, we offer international shipping. Shipping costs and delivery times vary depending on your location.

Most ready-made items are shipped within 2–4 business days. Handmade clasp sets may take slightly longer, depending on customization and order volume.

We focus on quality metals like steel, sterling silver, and gold-plated components, along with genuine gemstones and high-grade crafting supplies. No cheap plastics or inferior materials.

Yes, we accept returns within 14 days of delivery for unused items. Custom-made clasp sets may not be returnable unless they arrive damaged or incorrect. Please review our full return policy for details.

You can reach us easily through our Contact page. We aim to respond to all inquiries within 24–48 hours.